Turning every interaction into insight – and every insight into impact
Reliable, high-quality data you can act on, without burdening your staff
Surveys are conducted and analysed in days, not months
of applicants interviewed by MemoMate receive a job offer — compared to just 3% across the industry.
Turn Conversations Into Action — Not Just Data
AI phone conversations reveal how residents, families, and staff really feel — with 75% participation and analysed in a matter of seconds.
Turn Applicants Into Qualified
Hires Automatically.
HR spends countless hours chasing applicants, scheduling interviews, and candidates that don’t show up.
Collect feedback — in real time
Answer 99% of most common asked questions, process feedback and handle work orders with AI phone calls.
MemoMate drives proactive care for senior living communities — resulting in healthier residents, happier staff, and better operations.
Director of Quality Assurance
MemoMate has been an excellent partner for us. Their platform consistently delivers strong engagement, with an average response rate of around 70%. We’re impressed with the insights it provides and are looking forward to exploring all the other opportunities this technology has to offer across our communities.
Executive Director, Wingate Living East Side
MemoMate has completely changed the way we engage with residents and families. What used to be a slow, manual survey process is now fast, accurate, and effortless. We’re seeing higher participation rates and more actionable insights — all while our staff stays focused on what matters most: caring for residents
Administrator, The Jewish Home Family
Director of Marketing & Wellness
“MemoMate’s AI phone interviews transformed our hiring funnel. In our pilot at, we saw application-to-interview conversions jump from 9% to 38%, and 83% of in-person candidates ended up being hired. The consistency and speed of the process has been a real game-changer for us.
Automate tedious tasks, reduce costs, and improve resident satisfaction with AI-powered efficiency.
Free your staff from paperwork. MemoMate runs interviews, surveys and updates profiles automatically, so teams can focus on residents instead of admin.
Plug-and-play onboarding means you can be live in days, not months.
Get honest, frequent, open-ended feedback — not just once-a-year checkboxes. See issues early, compare across sites, and act before problems escalate.
HIPAA & GDPR compliant.
MemoMate is a voice-first AI platform that engages residents, families, staff, and job applicants through phone calls. We turn everyday conversations into actionable insights — from satisfaction surveys and admissions interviews to job interviews, life stories, and staff feedback. All insights are automatically analyzed and shared in an easy-to-use, HIPAA-compliant dashboard.
Yes. MemoMate is HIPAA-compliant, GDPR-compliant, and built with data security at its core. All conversations are encrypted, and we maintain Business Associate Agreements with all third parties to ensure customer data is never used beyond the agreed purpose.
Most survey providers only reach a small subset of residents, staff, or family members. They either:
Send digital surveys that many older adults struggle to complete, or
Use call centers that are costly and usually ask closed-ended questions.
MemoMate takes a different approach. Our AI conducts frequent, natural phone conversations that capture open-ended, honest feedback in real time. Residents and families can speak in their own words — no forms, no logins, no staff involvement. From there, MemoMate automatically analyzes the responses and delivers a clear insights report, so your team can act quickly.
Yes. MemoMate was designed specifically for older adults who may not be comfortable with technology. Residents don’t need a smartphone, computer, or app — they simply answer their phone like a normal call. The conversation feels natural, just like speaking to a person. Our data shows that even residents from all ages easily engage, often talking for more than 30 minutes without needing staff support.
Yes. In addition to MemoMate reaching out with scheduled calls, people can also call MemoMate directly through a dedicated phone line. This works as a 24/7 suggestion or comment box, allowing residents, families, or staff to share feedback or requests whenever it’s convenient for them.
No. For memory care, MemoMate engages with the responsible parties (such as family members or legal guardians). This ensures accurate, meaningful feedback while being sensitive to residents’ cognitive needs.
Absolutely. Staff sentiment is just as important as resident and family satisfaction. MemoMate conducts confidential staff surveys by phone or text, gathering open-ended feedback on workload, morale, and engagement. Results are anonymized and shared in aggregate so leadership can act on trends without compromising privacy.
MemoMate is priced on a per unit, per year model. The subscription includes unlimited calls, dashboards, and support — with no hidden fees.
We also offer discounts for multi-site operators and non-profits.
No. MemoMate is designed to be plug-and-play. We handle the configuration, and your staff doesn’t need to install or learn any new software. All results flow automatically into your dashboard — the only thing we need is a simple document with contact details (name & phone number), and we are good to go.
Most communities are up and running in less than a week. Once we receive your resident/staff lists and call preferences, MemoMate can start making calls immediately. For multi-site operators, we can scale onboarding across all locations in just a few weeks.
Yes. MemoMate integrates with leading senior living and healthcare platforms such as PCC, Apploi, K4, WelcomeHome, TELS, and others. We can also connect with your CRM, EHR, or activity management systems so all insights flow seamlessly into your existing workflows.
